At Get2MyCard Booking (operated by KK Marketing), we understand that plans change. This policy outlines the cancellation rules for appointments and bookings.
1. Cancellation by Client
- Free Cancellation: You can cancel up to 24 hours before the scheduled appointment time without any penalty.
- Late Cancellation: Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
- No-Show: If you do not show up for the appointment, the full booking amount may be charged.
2. Cancellation by Service Provider
If the service provider cancels the appointment:
- You will be notified via WhatsApp and email immediately.
- You will have the option to reschedule or receive a full refund.
- Refunds are processed through Razorpay within 5–7 business days.
3. How to Cancel
- Log in to your dashboard and cancel directly from your bookings.
- Contact our support team via WhatsApp or email for assistance.
📱 Quick Cancellation: You can also reply "CANCEL" to your WhatsApp confirmation message.
4. Cancellation Fees
- Within 24 hours: 25% of the booking amount may be deducted as a cancellation fee.
- Within 12 hours: 50% of the booking amount may be deducted.
- Within 2 hours: 100% of the booking amount may be charged.
5. Group Bookings
For group or bulk bookings, cancellation rules may vary. Please refer to your specific booking terms or contact support.
6. Contact Us
For cancellation assistance, reach out to us:
- Email: support@get2mycard.com
- WhatsApp: +91 96509 14763